Hospitality and Dining

Our Hospitality and Dining experience

Presence of IT has a long history of providing WFM solutions and hugely successful projects to all types of hospitality and dining clients across the globe. Our hospitality and dining clients range from small regional coffee shops to global leaders in food service. Regardless of size,  complexity or diversity of operations we pride ourselves on our passion to drive operational consistency, positive financial growth and a legendary guest experience. Our hospitality and dining client successes include:

  • Regional, National and Global Hospitality and Dining Clients
  • Coffee Shop Operators
  • Food Service Providers
  • Movie Theatre Operators
  • Residential Operations

Spotlight on client success

This client produces superior quality coffees and teas across the United States. They have over 200 stores spanning from the West coast to the East coast and a growing grocery segment that generates revenues of close to $400 million.

Business challenge

To deliver additional value to the continuing nationwide rollout of their Kronos Workforce Central solution.


Our team lead a functional and technical review of the initial rollout of  the Kronos Workforce Central solution. By evaluating rollout and performance of the solution, the project team could provide feedback and recommendations for the rollouts at the remaining locations.

  • SolutionTrac, SolutionResource

The Solution Designers were able to build process and tools that allowed a small project manage the rollout and and evolve the solution with little to no disruption to the business.

Key benefits

  • On time and budget – delivering according to client timeline and financial constraints
  • Expertise  Provide expert knowledge on new Kronos features with which very few users are familiar
  • Deployment  Assist and guide the client’s project team in deploying their Kronos solution to over 100 new locations
  • More efficient use of resources  Access and management of multiple resources to tap into unique skills and expertise